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Includes a Live Demonstration

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Session Recording Available on AMS Post Conference

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Thursday, May 29th
8:00 AM – 9:00 AM PDT
Welcome to Business Mastery for Aesthetic Providers
Location: Royal Ballroom 14
Moderator: Erik Haines
Faculty: Terri Ross – Terri Ross Consulting
Business and Practice Management
Thursday, May 29th
10:45 AM – 10:50 AM PDT
Welcome & Opening Remarks
Location: Royal Ballroom 14
Moderator: Mike White, CPA – CLA
Thursday, May 29th
10:45 AM – 12:15 PM PDT
The Aesthetic Business Builder Symposium - Setting Up Your Practice for Success - Part I: Vision & Strategic Planning
Location: Royal Ballroom 14
Moderator: Mike White, CPA – CLA
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Faculty: Josh Swearingen – Tusk Practice Sales
Faculty: Mike White, CPA – CLA
Business and Practice Management
Thursday, May 29th
10:45 AM – 10:50 AM PDT
Welcome & Opening Remarks
Location: Royal Ballroom 14
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Faculty: Mike White, CPA – CLA
Thursday, May 29th
10:50 AM – 11:20 AM PDT
Operations and Finance: How Symbiotic do They Need to Be?
Location: Royal Ballroom 14
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Faculty: Mike White, CPA – CLA
Thursday, May 29th
11:20 AM – 11:50 AM PDT
What are You Building Towards?
Location: Royal Ballroom 14
Faculty: Josh Swearingen – Tusk Practice Sales
Faculty: Mike White, CPA – CLA
Thursday, May 29th
11:50 AM – 12:15 PM PDT
Audience Q&A and Closing Remarks
Location: Royal Ballroom 14
Moderator: Mike White, CPA – CLA
Thursday, May 29th
1:45 PM – 2:45 PM PDT
The Aesthetic Business Builder Symposium - Setting Up Your Practice for Success - Part II: CEO Roundup Panel
Location: Royal Ballroom 14
Moderator: Emily Brems, MBA – Medical Aesthetics MA
Panelist: Sarah Files – Blue Lotus Aesthetics
Business and Practice Management
Thursday, May 29th
2:45 PM – 4:15 PM PDT
The Aesthetic Business Builder Symposium - Setting Up Your Practice for Success - Part III: Employment and Leadership Team Matters
Location: Royal Ballroom 14
Moderator: Mike White, CPA – CLA
Faculty: Jon Fidler
Faculty: Virgil Ochoa, JD – Dykema
Business and Practice Management
Thursday, May 29th
2:45 PM – 3:15 PM PDT
Building Your Leadership Team
Location: Royal Ballroom 14
Faculty: Jon Fidler
Thursday, May 29th
3:15 PM – 3:45 PM PDT
Legal Matters that Matter
Location: Royal Ballroom 14
Faculty: Virgil Ochoa, JD – Dykema
Thursday, May 29th
3:45 PM – 4:15 PM PDT
Audience Q&A and Closing Remarks
Location: Royal Ballroom 14
Thursday, May 29th
2:45 PM – 4:30 PM PDT
The Importance of Standardized Patient Photography
Location: Royal Ballroom Exhibit Hall Stage
Moderator: Gregory Chernoff, MD, FRCS(C)
Faculty: Théo Galano – Quantificare
Faculty: Val Lambros, MD
Live Demonstrator: Audrey Neff – PatientNow
Business and Practice ManagementHands-On Experiences
Thursday, May 29th
2:45 PM – 2:50 PM PDT
Opening Remarks
Location: Royal Ballroom Exhibit Hall Stage
Moderator: Gregory Chernoff, MD, FRCS(C)
Thursday, May 29th
2:50 PM – 3:05 PM PDT
Seeing, Believing, and Truth in Clinical Photography
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Val Lambros, MD
Thursday, May 29th
3:10 PM – 3:25 PM PDT
Processes to Standardize Your Before and After Images
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Théo Galano – Quantificare
Thursday, May 29th
3:25 PM – 3:35 PM PDT
Audience Q&A
Location: Royal Ballroom Exhibit Hall Stage
Moderator: Gregory Chernoff, MD, FRCS(C)
Thursday, May 29th
3:25 PM – 3:35 PM PDT
Audience Q&A
Location: Royal Ballroom Exhibit Hall Stage
Moderator: Gregory Chernoff, MD, FRCS(C)
Thursday, May 29th
3:35 PM – 4:30 PM PDT
Hands-On Experience Stations & Live Demonstrations of Imaging Devices
Location: Royal Ballroom Exhibit Hall Stage
Thursday, May 29th
4:30 PM – 6:00 PM PDT
The Aesthetic Business Builder Symposium - Setting the Foundations of Success - Part IV: Capital Markets - Getting Funding Isn't Just about Private Equity
Location: Royal Ballroom 14
Moderator: Mike White, CPA – CLA
Faculty: Mike Montgomery
Faculty: Tedd Van Gorden, MBA – Skytale Group
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Faculty: Virgil Ochoa, JD – Dykema
Faculty: Jon Fidler
Business and Practice Management
Thursday, May 29th
4:35 PM – 5:00 PM PDT
Getting Your House in Order (How to prepare for Quality of Earnings; how to get the highest chance of getting your deal done; what are investors / lenders looking for)
Location: Royal Ballroom 14
Faculty: Mike Montgomery
Thursday, May 29th
5:00 PM – 5:30 PM PDT
Why Investors Want to Buy Your Practice
Location: Royal Ballroom 14
Faculty: Tedd Van Gorden, MBA – Skytale Group
Thursday, May 29th
5:30 PM – 6:00 PM PDT
Panel Discussion - Capital Markets - Getting Funding Isn't Just about Private Equity
Location: Royal Ballroom 14
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Faculty: Mike Montgomery
Faculty: Virgil Ochoa, JD – Dykema
Faculty: Jon Fidler
Faculty: Tedd Van Gorden, MBA – Skytale Group
Thursday, May 29th
4:45 PM – 6:00 PM PDT
Augmenting Intelligence and Efficiency in Your Practice with AI
Location: Royal Ballroom Exhibit Hall Stage
Session Chair & Moderator: Kay Durairaj, MD, FACS
Faculty: David Staughton
Faculty: Heike Klepetko, MD
Faculty: Roy Kim, MD
Faculty: Randy Torban – EntityMed
Business and Practice Management
Thursday, May 29th
5:05 PM – 5:20 PM PDT
How AI Can Enhance Facial Assessment and Treatment Planning in Minimally Invasive Aesthetic Medicine
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Heike Klepetko, MD
Thursday, May 29th
5:20 PM – 5:35 PM PDT
Custom Content Creation - Creating a Content-Rich Client Manager Tailored to Your Aesthetic Practice
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Roy Kim, MD
Thursday, May 29th
5:20 PM – 5:35 PM PDT
Using AI to Revolutionize Your Aesthetic Practice: Find Out How to Increase Revenue, Save Time and Money Using Artificial Intelligence Tools
Location: Royal Ballroom Exhibit Hall Stage
Faculty: David Staughton
Thursday, May 29th
5:35 PM – 5:50 PM PDT
Elevating Your Patient Journey - From Lead to Loyal Client: How Facial AI Enhances Every Stage of Your Sales Funnel
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Randy Torban – EntityMed
Friday, May 30th
8:00 AM – 9:30 AM PDT
Compliance & Risk Management
Location: Royal Ballroom 14
Moderator: Brad Adatto
Moderator: Michael Byrd
Faculty: Brad Adatto
Faculty: Michael Byrd
Business and Practice Management
Friday, May 30th
8:05 AM – 8:25 AM PDT
The Four Pillars of Compliance
Location: Royal Ballroom 14
Faculty: Michael Byrd
Faculty: Brad Adatto
Friday, May 30th
8:25 AM – 8:50 AM PDT
Analyzing Risk and Compliance Workshop
Location: Royal Ballroom 14
Faculty: Michael Byrd
Faculty: Brad Adatto
Friday, May 30th
8:50 AM – 9:30 AM PDT
ACTIVITY: Interactive Risk Assessment in Your Practice
Location: Royal Ballroom 14
Faculty: Michael Byrd
Faculty: Brad Adatto
Friday, May 30th
11:00 AM – 12:15 PM PDT
Continuity of Care: Optimal Integration of Your Physician Extender Staff
Location: Royal Ballroom Exhibit Hall Stage
Moderator: John Wheeler, M.Div. – Alpha Aesthetics Partners
Faculty: Jennifer Walden, MD
Faculty: Katrina Whitehair
Panelist: Renato Saltz, MD
Panelist: Katrina Whitehair
Panelist: Jennifer Walden, MD
Business and Practice Management
Friday, May 30th
11:00 AM – 12:15 PM PDT
Financial Fundamentals
Location: Royal Ballroom 14
Session Chair: Mike White, CPA – CLA
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Faculty: Christin L. Trujillo – Maven Financial Partners
Business and Practice Management
Friday, May 30th
11:05 AM – 11:20 AM PDT
Beyond Beauty: Critical Financial Knowledge for Owners and Staff
Location: Royal Ballroom 14
Faculty: Emily Brems, MBA – Medical Aesthetics MA
Friday, May 30th
11:05 AM – 11:20 AM PDT
How to Build a High Performance Team
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Jennifer Walden, MD
Friday, May 30th
11:20 AM – 11:35 AM PDT
Double Your Revenue with Excellent Provider Onboarding
Location: Royal Ballroom Exhibit Hall Stage
Faculty: Katrina Whitehair
Friday, May 30th
11:20 AM – 11:35 AM PDT
Structure and Components of a P&L Statement Explained
Location: Royal Ballroom 14
Faculty: Christin L. Trujillo – Maven Financial Partners
Friday, May 30th
11:35 AM – 12:15 PM PDT
Expense Audit Group Exercise
Location: Royal Ballroom 14
Faculty: Christin L. Trujillo – Maven Financial Partners
Friday, May 30th
1:45 PM – 4:00 PM PDT
Patient Relationships & Client Retention: The Journey from Prospect to Patient
Location: Royal Ballroom 14
Moderator: Karen Zupko
Faculty: Karen Zupko
Faculty: Audrey Neff – PatientNow
Business and Practice Management
Friday, May 30th
1:50 PM – 2:05 PM PDT
Key Drivers of Retention and the Importance of Effective Communication
Location: Royal Ballroom 14
Faculty: Karen Zupko
Friday, May 30th
2:05 PM – 2:45 PM PDT
Interactive Objection Handling & Patient Acceptance Activity
Location: Royal Ballroom 14
Faculty: Karen Zupko
Friday, May 30th
2:45 PM – 3:25 PM PDT
Effective Follow-Up Strategies for Retention Workshop
Location: Royal Ballroom 14
Faculty: Karen Zupko
Faculty: Audrey Neff – PatientNow
Friday, May 30th
3:25 PM – 4:00 PM PDT
Building an In-House Patient Loyalty Program
Location: Royal Ballroom 14
Faculty: Audrey Neff – PatientNow
Friday, May 30th
4:15 PM – 5:45 PM PDT
Marketing for the Modern Aesthetic Practice
Location: Royal Ballroom 14
Moderator: John Wheeler, M.Div. – Alpha Aesthetics Partners
Faculty: Adam Fichman
Faculty: John Wheeler, M.Div. – Alpha Aesthetics Partners
Business and Practice Management
Friday, May 30th
4:20 PM – 5:00 PM PDT
Patient Journey Mapping and Marketing Touchpoints
Location: Royal Ballroom 14
Faculty: Adam Fichman
Friday, May 30th
5:00 PM – 5:40 PM PDT
Marketing Metrics and KPI Tracking
Location: Royal Ballroom 14
Faculty: John Wheeler, M.Div. – Alpha Aesthetics Partners
Saturday, May 31st
8:00 AM – 9:30 AM PDT
Leadership and Management Development
Location: Royal Ballroom 14
Session Chair & Moderator: David Staughton
Faculty: Brooklyn Staughton
Faculty: Michelle Staughton
Faculty: David Staughton
Business and Practice Management
Saturday, May 31st
8:00 AM – 8:05 AM PDT
Welcome & Opening Remarks
Location: Royal Ballroom 14
Session Chair & Moderator: David Staughton
Business and Practice Management
Saturday, May 31st
8:05 AM – 8:25 AM PDT
Leadership Assessment
Location: Royal Ballroom 14
Faculty: Brooklyn Staughton
Faculty: Michelle Staughton
Faculty: David Staughton
Saturday, May 31st
8:25 AM – 8:55 AM PDT
Leadership Challenges in Medical Aesthetic Practices Group Activity & Discussion
Location: Royal Ballroom 14
Faculty: Brooklyn Staughton
Faculty: Michelle Staughton
Faculty: David Staughton
Saturday, May 31st
8:55 AM – 9:30 AM PDT
Leadership Communication Skills Activity
Location: Royal Ballroom 14
Faculty: Brooklyn Staughton
Faculty: Michelle Staughton
Faculty: David Staughton
Saturday, May 31st
11:00 AM – 12:30 PM PDT
Staff Management, Training and Retention
Location: Royal Ballroom 14
Faculty: Jill Hasselmann – HR for Health
Moderator: John Wheeler, M.Div. – Alpha Aesthetics Partners
Business and Practice Management
Saturday, May 31st
11:10 AM – 11:55 AM PDT
Building a Staff Retention Strategy Group Activity and Discussion
Location: Royal Ballroom 14
Faculty: Jill Hasselmann – HR for Health
Saturday, May 31st
11:50 AM – 12:25 PM PDT
Staff Assessment & Training Needs Exercise
Location: Royal Ballroom 14
Faculty: Jill Hasselmann – HR for Health
Saturday, May 31st
2:35 PM – 3:05 PM PDT
Developing Action Plans Based on KPIs
Location: Royal Ballroom 14
Faculty: Izhak Musli
Faculty: Randy Torban – EntityMed
Saturday, May 31st
1:30 PM – 3:15 PM PDT
Beauty Metrics: Turning KPIs into ROI in the Aesthetic Industry - How Smart Practices Use Data to Define Goals, Drive Growth, and Dominate Their Market
Location: Royal Ballroom 14
Session Chair: Tedd Van Gorden, MBA – Skytale Group
Faculty: Tedd Van Gorden, MBA – Skytale Group
Faculty: Izhak Musli
Faculty: Randy Torban – EntityMed
Business and Practice Management
Saturday, May 31st
1:35 PM – 1:50 PM PDT
Overview of Key Business Metrics and KPIs
Location: Royal Ballroom 14
Faculty: Tedd Van Gorden, MBA – Skytale Group
Saturday, May 31st
1:50 PM – 2:35 PM PDT
Analyzing KPIs Using a Sample Data Set Group Exercise
Location: Royal Ballroom 14
Faculty: Izhak Musli
Faculty: Randy Torban – EntityMed
Saturday, May 31st
3:30 PM – 5:00 PM PDT
Securing Your Practice to Mitigate the Risk of Theft and Maximize Efficiency
Location: Royal Ballroom 14
Moderator: Randy Torban – EntityMed
Faculty: David Staughton
Faculty: Robin Ntoh – Nextech
Faculty: Facundo Formica – Symplast
Faculty: John Wheeler, M.Div. – Alpha Aesthetics Partners
Business and Practice Management
Saturday, May 31st
3:35 PM – 4:05 PM PDT
Overview of Practice Security and Efficiency & Developing Clear Policies and Procedures
Location: Royal Ballroom 14
Faculty: David Staughton
Saturday, May 31st
4:05 PM – 4:20 PM PDT
Creating Inventory and Financial Controls
Location: Royal Ballroom 14
Faculty: Robin Ntoh – Nextech
Saturday, May 31st
4:20 PM – 4:45 PM PDT
Responding to and Recovering from Theft
Location: Royal Ballroom 14
Faculty: John Wheeler, M.Div. – Alpha Aesthetics Partners